The three-part framework for growth presented in this book is focused on the user (needs, values, preferences, and roles), the user's intercultural
communication skills, and future skill development. The framework for growth introduced in chapter one is followed by an overview of key factors that impact cultural relationships. Six skill areas common to all cultures are highlighted: valuing, observing, listening, thinking, speaking, and gesturing. The final chapter focuses on intercultural skill development as an ongoing learning experience within the U.S.A. and abroad.